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Currently we only operate 3 locations – Brisbane, Gold Coast and Sunshine Coast in Queensland. Our Brisbane location is 104 Kingston Road (Next to Suziuki Bikes), Underwood Qld 4119 Our Gold Coast location (To be confirmed) Our Sunshine Coast location (To be confirmed)
We can drop your vehicle for a small charge. However, please note that the vehicle you book will be the vehicle we will bring to you. If you change your mind, we will charge you half day rental to change the vehicle and get another one. Please ensure that the vehicle you book is the one you are going to drive.
You and any authorised driver must only use the vehicle on a road which is properly formed and sealed. There are some locations that you will not be permitted to drive including unsealed roads and 4WD tracks. A list of the places you are not permitted will be given to you at the time of collection, however, some of the places are - Kangaroo Island, Bruny Island, Fraser Island, Magnetic Island, Groote Eylandt, Gove Peninsula or the Tiwi Islands, no further west on Highway No. 27 beyond Chillagoe, no further south on Highway No.1 beyond Normanton and no further north than Karumba. The vehicle is not to be driven beyond Cooktown to the North or Lakeland to the West and no further North than Cape Tribulation on the Coast Road or on the Coast Road from Helenvale to Cape Tribulation, or from Laura to Lakeland. Vehicles are not to be taken above the snow line in New South Wales and Victoria (being Jindabyne in New South Wales and Bright in Victoria from the beginning of June until the end of September. Travel on beaches or through streams, dams, rivers or flood waters is prohibited at all times.
All our vehicles are fitted with e-Tags and your toll charges will be recorded by the e-Tag fitted and charged to your credit card.
You are responsible for all fines and infringements which can occur as a result of unpaid parking fees, parking in non-parking areas, speeding and other traffic related infringements. In some cases, these fines can be very costly. In addition, a processing fee will be applied to process those parking/traffic infringements and speeding fines.
We rent our vehicles with a full fuel tank and expect collection with a full fuel tank.
We can fit a GPS for a daily nominal charge in your car.
Any driver with an appropriate license between 25 and 80 years of age are able to rent from us. Drivers aged between 21 and 24 years of age are permitted to hire, but are subject to an age surcharge. Call us if you want to know the exact amount. We are unable to hire to drivers under 21 years old.
Only named/nominated drivers whose name appears on the Rental Agreement, or attachments, may drive. Each driver must be listed on the Rental Agreement and must present their driver's licence at time of collection. An additional driver/hirer fee will apply. Age surcharges may also apply.
Report the accident to the Police immediately. Ensure all details of any third parties, witnesses and police that attend at the scene are recorded and contact us immediately. Do not admit liability. Our staff will assist and advise accordingly.
24-hour roadside assistance with RACQ is covered in all rentals. Please note that a service fee for all human error call outs will be incurred such as leaving the keys inside the car, etc.
All of our vehicles can NOT be used to tow or push anything, this forms part of the rental terms and conditions.
Payment is made in full upon arrival for the advised rental duration. Credit Card details are required to confirm your enquiry or reservation. These details can be changed upon arrival. Please ensure the Credit Card holder is present upon arrival.
Payment is made in full on arrival in Australian Dollars (AUD). We accept Visa and MasterCard Credit and Debit Cards, Eftpos and Cash. An appropriate ID will also be required for security purposes.
As deposit we require the credit card of the main driver to be presented while booking.
Yes, we do hire baby and booster seats for a small daily fee of $5.00 per day, with a maximum of $50 per hire. Front/Rear facing Baby seats suitable for newborn to 18kg. Booster seats suitable for toddlers 14kg to 26kg. All vehicles have the required fittings. Be sure to include with your online reservation.
We reserve the right to charge the following cancellation fees to all confirmed reservations. 7+ days' notice - NO Cancellation fee. 24 hours to 6 days' notice - $100 Cancellation fee. (This will be charged but you will be given an equal amount credit to your next rental) Within 24 hours / No Show - $100 Cancellation fee.
Extending the rental duration is possible at time of check out or during the rental itself. You will need to call or come in person to the nearest location. The extension is subject to vehicle availability and extra payment.
Confirmed reservations can be altered and are subject to availability. We reserve the right to alter the cost of the rentals when things such as dates, length of hire and/or vehicle category are amended. All rates, including specials and discounts provided in confirmed Reservations are valid only at the time of issue and thus changes to a reservation may be subject to a re-quoting of hire costs and incidental charges.
You may request a quotation and check availability without making a reservation. Complete only the first pages of the rates and reservations process. If you wish to make a reservation at this time and with these details simply continue by entering your Personal details and Credit Card via our secure booking page.
Upon the completion of our final confirmation page of our online booking form a "Reservation Number" will be provided to you. In addition, the system will email you a “Confirmation Email" with your booking information. Please print out the booking confirmation, it is important to remember or note down your "Reservation Number" for future reference and communication with our reservation staff. For any reason you did not receive a "Confirmation Email", please contact our Reservation staff. Please read the confirmation email thoroughly to check your booking details such as vehicle class, airport collection procedure, terms and conditions of hire and other details. If there is any errors or problems, please contact our Reservation staff.
Should you not find the information you need on this help or FAQ page, please use our Contact Us (link to be provided) page to send questions or messages to us.